Orders are shipped within 2 business days. If we are unable to ship your order within 2 business days, you will be contacted by phone, e-mail or both. Please allow 7-10 days for shipping within the contiguous US states.
US Postal Service
- USPS Priority Mail Flat Rate (1-3 Days Delivery to most locations)
- Costs: Include Shipping and Handling.
- Tracking: Delivery Confirmation Only
(shows when shipped and when received)
- Delivery: USPS delivers all business days plus Saturday* except for federal holidays(*Note: We do not ship orders out on Saturdays, however USPS does deliver on Saturdays).
- Guarantee: No guarantee package will arrive in 3 days, please allow 7-10 business days for delivery within the contiguous US states.
APO (Military Bases)
Any APO orders, will be shipped by USPS. Good APO addressing tips can be on the USPS site here.
USPS International Priority Mail (typically 6-10 business days/not guaranteed/no end-to-end tracking), USPS Express Mail International (typically 3-5 business days/not guaranteed/no end-to-end tracking). Please contact us for shipping and handling pricing.
WE HAVE NO CONTROL OVER COSTS OF DUTIES AND FEES THAT YOU MAY BE REQUIRED TO PAY OR THE TIME YOUR ORDER MAY BE HELD IN CUSTOMS BEFORE DELIVERY.
Please ensure that your ship-to address is the address on file with your credit card company as we do not ship international orders where the ship to and bill to addresses are different.
Back-Order and Pre-Order Shipping
Orders placed online containing items listed as back-ordered or pre-ordered will not be shipped until the order is complete. You should receive an e-mail at the time of the shipment with information on how your package is being shipped along with a tracking number. If you prefer the available items to be shipped ahead of schedule, there will be an additional shipping charge for the second shipment.
Refunds for Shipping
Sorry, but we cannot refund any shipping charges unless the problem originated here. This means that if you return or refuse any package then you will be credited for the items in your order (as long as it within our return guidelines) but NOT for your shipping charges. The reason is simple, USPS charges us to ship your package and does not provide refunds to us on returns or refusals. If they did, we would gladly do so as well.
For more questions regarding shipping and delivery call Sharon's at (507) 388-7211.
For more information about APO mailing, visit www.usps.com.